So, I can be quite flighty when it comes to keeping track of my inventory (just ask my sis who has heard quite a few stories about my shock at finding I really do not have any more bla bla dolls. Really? I swear I had one more......didn't I?"). One of my regular (meaning repeat and one who graciously refers me to everyone) ordered these really cute hand knitted cupcakes. I emailed me her to tell her all was in stock and they would ship the next day. As I am packing up her order, Icannot find any more of the cupcakes. I really thought I had one left. See the problem is I also sell on amazon.com and this messes up my inventory count. Sure enough- I looked up my orders on amazon and I sold the last one a few weeks previously (the manufacturer was also out of stock). I just could not bring myself to tell my customer I had none left. So what did I do? I googled Yellow Label Kids handknitted cupcakes and came up with this store- Two Blue Peas. I was so relieved to see they had some in stock- which I promptly ordered. Yes, I had to pay retail plus shipping, but I could breathe easier knowing I came through for my customer. I have discovered that finding customers can be a challenge and once you have a loyal one, you want to hang on to them desperately (quite honestly, referrals are a huge source of business for me). Now I just had to hope that Two Blue Peas would quickly ship my order. You know how some stores require 3-4 business days for "processing"? By the way, what exactly are they "processing"? Literally, 30 minutes after I placed my order, I received a shipping notice. My package was on it's way! Amazing- that is super quick service! My order arrived a few days later nicely wrapped. Completely professional.
After browsing, I found more to like about the 2 Blue Peas website. Their site is crisp, clean and uncluttered. It is easy to find what you are looking for and their offerings are not overwhelming. I really do not like shopping at sites with 50+ pages of clothing (or some other category) that I have to look through. Reading through their about me page, I detected bits of humor and am fairly sure the owners, Sarah and Helen don't take themselves too seriously and are really having fun with their endeavor. I enjoyed reading their blog as it gave some insight into who the people are behind this business. They seem like 2 cool women I would hanging out with . Helen and Sara, thank you so much for helping me keep one of my customers happy! Best of luck to you both. Oh-they still have the really cute cupcakes in stock ( sadly, I am still out of stock).